2 Messages

Tuesday, December 30th, 2025 1:36 AM

Im Tired Of Bots!!!

My master bedroom is out AGAIN…

ask me for a

password… then went blank/..

try to talk to a [Edited: "Language"] human for 2 hours!!

[Edited: "Inflammatory"]

obviously u dont give a [Edited: "Language"] about ur customers!!

U actually wanted a mobile contract from me!!!

I never ever would… with this customer service!!! The worst than any company I have ever dealt with!!! 

if I did get u for free but 

direct TV has a deal..

For TV AND INTERNET ONLY $60 bucks a

Month … anything would be better than this!!!

Oldest First
Selected Oldest First

Official Employee

 • 

4.6K Messages

10 hours ago

HI user_9fkdqh. Thanks for taking the time to reach out on our Xfinity Forum. We appreciate you being a customer with us, so it's unsettling to hear you feel this way. This is never the kind of service we strive for our customers to receive, and we certainly do not want to lose you as a customer. My team is here to make it right! For troubleshooting purposes and to confirm, is the Master Bedroom cable TV currently not working? Are you getting an error message or code on the TV for the cable box that is not working? 

 

We look forward to assisting you! 

 

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