Welcome to the community forums, and thanks for reaching out! We'd be more than happy to help cancel your transfer request! Please send us a direct message with your full name, name on the account (if different), and service address, and we'll get started!
Here are detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
XfinitySean
Official Employee
•
751 Messages
13 hours ago
Welcome to the community forums, and thanks for reaching out! We'd be more than happy to help cancel your transfer request! Please send us a direct message with your full name, name on the account (if different), and service address, and we'll get started!
Here are detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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