I'm moving by this weekend and need to disconnect service to this address but want to keep service

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

@EG Thanks for the assistance!

@user_h6mhgx We appreciate you connecting with us here in our community for assistance with your service. You've reached the right team for help. It sounds like we are doing a transfer in service from one address to another. We'll need to assist by way of a Direct Message. Please send us your full name and the current service address.

To start a Direct Message: Click "Sign in" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.