Visitor
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1 Message
I'm feeling i was done kinda bad by your company
I wasn't explained things to fully in detail and see more involved with the phone deal. If g bill is higher than h an told it wold be i Want out
Visitor
•
1 Message
I wasn't explained things to fully in detail and see more involved with the phone deal. If g bill is higher than h an told it wold be i Want out
XfinityJoe
Official Employee
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769 Messages
9 hours ago
I am sorry we have made you feel that way @user_uwoa58 We would be happy to review your account and answer any questions you might have.
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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