Visitor

 • 

1 Message

09/15/2026 3:39 AM

I’m being charged multiple times a month for Xfinity mobile

my Xfinity mobile is being charged twice a month for the past few months. When I attempt to view statement history, it shows $0.00 for the past several months. It’s impossible to get anyone on the phone. Please help.

Oldest First
Selected Oldest First

Official Employee

 • 

4.3K Messages

5 hours ago

Hello, @user_hcdcxq! Thanks for letting us know you are seeing charges twice per month for the Xfinity Mobile service. We are happy to help and get to the bottom of this! Did you recently move with us or do you have an installment plan for the mobile service?

forum icon

New to the Community?

Start Here