Visitor

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2 Messages

Friday, July 25th, 2025

If I cancel xfinity internet will my xfinity cell plan be affected?

I'm cancelling xfinity internet because there are less expensive plans available from competitors.  I.e Hunter.   Will this affect my xfinity cell plan?  Will I need to transfer that to a competitor too?

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Official Employee

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3.4K Messages

8 days ago

Great question. Since you have Xfinity Mobile I would also suggest reviewing the link: https://www.xfinity.com/mobile/support/article/xfinity-service-cancellation-details. The way to contact Xfinity Mobile: 

 

Text Message: 1 (888) 936-4968
Phone: 1 (888) 936-4968
Chat: xfinity.com/xfinityassistant/?channel=xMobile

Visitor

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2 Messages

8 days ago

Thanks for the link Dena, but you could have just posted   "you'll be charged a $25 monthly standalone mobile fee. service." 

I know, I'd be embarrassed to say it out loud too.

Anyway, I guess I'm cancelling mobile too.  It will be so good to be rid of Comcast.  With all it's "good deals for new customers only" philosophy, I'm gonna completely ditch it and post procedures on how others can do the same, just to keep it positive.  Goodbye McFly.

(edited)

Official Employee

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3.4K Messages

Fees are subject to change over time or without notice therefore I do like to post the links so that any customers with the same question you have can visit the link for the most up-to-date information just in case the information provided in the response is no longer valid at a later date.

 

I am sorry for how your experience has made you feel. Comcast will miss you. If you do give us another chance to provide your household with services in the future, we will be happy to have you around. I wish you the best on your journey and thank you for being the best part of Comcast.

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