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user_pci06v
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Thursday, August 8th, 2024 6:31 PM

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If a box goes bad, can I just exchange it at my local Xfinity store?

One of my televisions has the message, "There is no software to execute." Based on other posts, I know I need to replace the box. Can I just bring it to my local Xfinity store to replace?

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Updated 

9 months ago

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XfinityThomasA

Official Employee

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2.4K Messages

9 months ago

 

Yes, you can, user_pci06v. You can even use the Xfinity Store Locator to find a nearby Xfinity service center and book your appointment. 

 

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