Visitor
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1 Message
I’d like to cancel a phone order
The phone was ordered but the delivery won’t be until next month. I found an alternative solution. I don’t need it anymore. I’d like to cancel it.
Visitor
•
1 Message
The phone was ordered but the delivery won’t be until next month. I found an alternative solution. I don’t need it anymore. I’d like to cancel it.
XfinityAlfonso
Official Employee
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3K Messages
3 hours ago
Hello user_xduoes thanks so much for taking the time to reach out here on our Xfinity Forums! Xfinity Mobile orders can be cancelled within about 30 minutes of being created. We can assist in closing that out for you if you've already acquired the new device by another method.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
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