I’d like to add redzone but won’t let me do it online

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Hey there, user_25ij3g! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I do apologize about the experience with attempting to add the NFL Red Zone onto your account. We can certainly dive into your account and get that added for you. We did receive your DM and will go through upgrading your account with you. 

@user_25ij3g @XfinityAdrienne 

Sending an unrequested direct message to the support team is a violation of their forum guidelines.

Please see this post about direct messaging the support team;

https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478