Visitor

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1 Message

Thursday, September 4th, 2025

I would like to talk to someone from the corporate office

I've been on the phone talking to someone from Xfinity for about an hour I have not gotten anything from it I would like to speak with somebody from the corporate office they can probably tell me why my bill so high why I can't see anything on my TV is locked or blocked so I got to put extra money to it I would love to speak to somebody

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Official Employee

 • 

2K Messages

10 days ago

 

user_eoxffg, Thank you for reaching out to Xfinity Support. I am sorry to hear you have had difficulty getting the help you need. 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

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