I would like to talk to someone from the corporate office

I've been on the phone talking to someone from Xfinity for about an hour I have not gotten anything from it I would like to speak with somebody from the corporate office they can probably tell me why my bill so high why I can't see anything on my TV is locked or blocked so I got to put extra money to it I would love to speak to somebody

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XfinityAngie

Official Employee

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2.1K Messages

3 months ago

user_eoxffg, Thank you for reaching out to Xfinity Support. I am sorry to hear you have had difficulty getting the help you need.

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

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• Press Enter to send your message

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user_jau2y6

Visitor

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1 Message

I cannot believe that they call this customer service

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4 hours ago

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user_nr3o41

Visitor

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1 Message

2 months ago

i’ve been talking to customer service for three days now with multiple case numbers was told by a supervisor to be home in front of my television at 5 PM on Sunday night for a personal call to resolve. The problems waited one hour no call started to chat with a supervisor window not respond anymore. Also called tech-support asked for a supervisor put me on hold for45 minutes. Finally hung up. I totally give up. I don’t understand what is going on with your company for such a simple task, [Edited: "Personal Information"]

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XfinityMarshante

Official Employee

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699 Messages

Hello @user_nr3o41, thank you for your comment. Sorry to hear about your experience when reaching out for help. I’d love to assist however I can. Could you share a bit more about the issue you’re having with your services? That way, I can take a closer look and work toward a solution for you.

(edited)

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