Visitor

 • 

6 Messages

Wednesday, August 27th, 2025

I would like to schedule a in home visit to help connect my new remote and box

Need a tech for ho n e service to connect new box and remote

Oldest First
Selected Oldest First

Accepted Solution

Official Employee

 • 

2.5K Messages

3 days ago

 

user_g0kwzo Thanks for posting on our Community Forums for assistance. We can help with your installation request. Could you please send our team a Direct Message with your name and service address? 

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

Visitor

 • 

6 Messages

I need someone to co.e to my hose

Visitor

 • 

6 Messages

Come to my house to connect my new box and remote

Visitor

 • 

6 Messages

Can someone just call me now... [Edited: "Personal Information"]

(edited)

Visitor

 • 

6 Messages

Im 72 and I just don't understand

Official Employee

 • 

2.5K Messages

We can help with your request. Are you able to send us a Direct message? 

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

6 Messages

3 days ago

Im 72 and don't know what to do to fix my tv

forum icon

New to the Community?

Start Here