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2 Messages
Friday, June 28th, 2024 7:53 PM
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I would like to remove xFi complete from my account.
Responses
Expert
•
118K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Retired Employee
1.5K Messages
We're happy to help with making changes to your account. To continue, please send a private message.
@user_g6ctk9
Here's how to send a direct message (private message);
Click "Sign In" if necessary. Click the "Direct Message" icon in the upper right corner or https://forums.xfinity.com/direct-messaging Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press the "Enter" key on your keyboard to send it.
See https://comca.st/3KQF8q9 for an example.
[Permission from and credit given to BruceW].
EG
Expert
•
118K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
CCKrista
Retired Employee
•
1.5K Messages
2 years ago
We're happy to help with making changes to your account. To continue, please send a private message.
0
0
EG
Expert
•
118K Messages
2 years ago
@user_g6ctk9
Here's how to send a direct message (private message);
Click "Sign In" if necessary.
Click the "Direct Message" icon in the upper right corner or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon.
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window.
Press the "Enter" key on your keyboard to send it.
See https://comca.st/3KQF8q9 for an example.
[Permission from and credit given to BruceW].
0
0