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Friday, July 17th, 2026 9:12 PM

I would like to file a complaint in a call I had

I called explained my self and they laughed. I’m paying for highest package got a new router and my service has never been worse. You guys suck. Verizon said they would do a free install and a lower rate for cheaper ! 

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Official Employee

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1.3K Messages

1 hour ago

Happy Friday user_8fk26z. I'm sorry to hear about any poor experience you recently had with our support teams over the phone, but I appreciate you joining us in our forums community, and we're here for you 👍 Can you please help us understand the issues you're having by providing some additional details?

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