Good afternoon @cobraspence, and happy Thursday, we hope you are having a wondeful day so far and appreciate you taking the time to reach out on our Community Forums. I see that you are looking to downgrade to Internet only, rest assured you've reached the right team to help. Our team will be happy to review current Internet only offers with you today to find the best new plan to suit your needs. This will require us to first collect a few pieces of sensitive information. To get started, can you please send us a Direct Message with your first and last name along with the service address on the account?
To send a "Direct Message" ("Private") message:
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XfinityAlyssaA
Official Employee
•
1.8K Messages
4 months ago
Good afternoon @cobraspence, and happy Thursday, we hope you are having a wondeful day so far and appreciate you taking the time to reach out on our Community Forums. I see that you are looking to downgrade to Internet only, rest assured you've reached the right team to help. Our team will be happy to review current Internet only offers with you today to find the best new plan to suit your needs. This will require us to first collect a few pieces of sensitive information. To get started, can you please send us a Direct Message with your first and last name along with the service address on the account?
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
We look forward to working with you further. 😀
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