I would like to cancel my TV service, but keep my current internet and mobile services.

Hello, I would like to cancel my TV service. I never use it anymore and also have income issues at this time. I have Xfinity internet and mobile that I want to keep. I'm not in any bundles.

Can someone please assist? I've had no luck online doing this.

Thanks,

Matt

Responses

Accepted Solution

XfinityBenjaminM

Official Employee

•

2.2K Messages

2 months ago

Mattb1 Hello! Thank you for reaching out to us here on our Community Forum. We will be happy to assist you in making changes to your services. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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Customer Service

Mattb1

I would like to cancel my TV service, but keep my current internet and mobile services.

XfinityBenjaminM

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