I would like to cancel my account as X-finity.

I thought I had canceled my X-finity subscription, but I’m still being billed. I want to cancel it completely. If there’s a remaining balance, I’ll pay it in full, so please let me know the amount I owe.

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XfinityPaula

Official Employee

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2.3K Messages

2 hours ago

user_32mago Hi there! Thanks for creating the post for us to help out with the account. I'm sorry that you need to cancel the services. I hope that there wasn't an issue with your connections.

I received your direct message as well, Please be reminded that sending unsolicited direct messages to the Xfinity Support handle or user of the Xfinity Community Forum, is a violation of Forum Guidelines.

Considering that we need to access your account to help out, a direct message is needed, so I will reply to you there.

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user_32mago

I would like to cancel my account as X-finity.

XfinityPaula

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