Visitor
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2 Messages
I was told to start a new topic
OK here's the new post regarding ordering a battery backup unit for the new PRO Extender.
Visitor
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2 Messages
OK here's the new post regarding ordering a battery backup unit for the new PRO Extender.
XfinityJon
Official Employee
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1K Messages
2 hours ago
Thank you user_x33wp7, very much for your post. I will be happy to pull up your account, and to assist further. I do see the direct message you have sent us, I will go ahead, and respond there moving forward.
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EG
Expert
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115.7K Messages
2 hours ago
@user_x33wp7 @XfinityJon
Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
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