New Poster
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4 Messages
i was supposed to get a label to ship my equipment back and still did not receive via email
I spoke to agent a few days ago and changed my services. He said I could get a label emailed to me and that I would be able to give it to my UPS man. When will I receive it?
XfinityAmira
Official Employee
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4.7K Messages
5 hours ago
Hi Anon31553! Thanks for reaching out on our Xfinity Forum regarding this return label. My team is here to help and would be more than happy to check on this for you. Please send us a Direct Message. Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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