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user_vyvryg
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Wednesday, January 8th, 2025 9:08 PM

I was scammed and how can I reset my account

I was call by someone claimed to be from Xfinity last Friday 1/3/2025. I was offered a promotion but need to pay in Target Gifitcard first. I was in something and didn't think about it and pay for it, now I realized it's a scam. The scammer asked about my information and I think I already told them. Do I need to reset my account information?

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Updated 

4 months ago

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XfinityBrianH

Official Employee

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1.3K Messages

4 months ago

 

user_vyvryg Thank you so muhc for reaching out to us here today to let us know about the issue you experienced. I would definitley change your account passwords and contact our Customer Sec urity Assurance team at https://internetsecurity.xfinity.com/help/report-abuse to report the issue as well.

 

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