U

Visitor

 • 

2 Messages

Friday, June 6th, 2025 4:35 AM

I was just talking with someone in a live chat and I lost him

I was changing my service and we got disconnected whatever care

Official Employee

 • 

1.6K Messages

1 day ago

@user_2fnvuu My team can help you further on our end today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message. 
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

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