Visitor

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3 Messages

Monday, July 27th, 2026 3:42 PM

I was chosen as a xfinity forum winner

What do I do to claim my prize

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Official Employee

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1.3K Messages

1 hour ago

Hello @juliarh17, thank you for taking the time to leave a post. I can certainly understand wanting to know how to claim your prize after being selected as an Xfinity Forum winner. So that we can get a bit more clarity on your request, could you please let us know how you were notified that you won? Did the notification provide any details or instructions on how to claim the prize? Any additional information you can share will help us point you in the right direction.

(edited)

Visitor

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3 Messages

I did not receive the email to claim my prize

Official Employee

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1.3K Messages

@juliarh17, If you entered and won an Xfinity membership sweepstakes, you should receive a congratulatory email that includes instructions on how to accept and claim your prize. Have you had a chance to check your junk or spam folder for an email? Sometimes these notifications can be filtered there.

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Visitor

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3 Messages

1 hour ago

Sweepstakes Winner

Congratulations on being chosen as one of our Xfinity Forum 20th Anniversary Sweepstakes winners. We appreciate your sweepstakes submission and participation. I was notified on my account 

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