@user_39d18c Hello! Thank you for reaching out to us here on our Community Forum. You are speaking to a live person now. We are a Support Team that communicates over social platforms and can assist you with anything you need. What can we help you with?
Hi, @user_4w0fem! Thanks for taking the time out of your day to visit the XFINITY forums page for help with email being changed without your permission. I would definitely have the same concern. You've come to the right place for help. At Comcast, we take your account security very seriously. We recommend that you contact our Customer Security Assurance team at 1-888-565-4329. Our awesome Customer Security Assurance (CSA) team makes sure you have a safe online experience! These security professionals handle issues like phishing, spam, infected computers (often called bots), online fraud, and other security issues. Their hours of operation are 6:00 AM - 2:00 AM ET/Seven days a week. How does this sound?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
EG
Expert
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110K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBenjaminM
Official Employee
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2K Messages
2 years ago
@user_39d18c Hello! Thank you for reaching out to us here on our Community Forum. You are speaking to a live person now. We are a Support Team that communicates over social platforms and can assist you with anything you need. What can we help you with?
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user_4w0fem
1 Message
1 year ago
Somehow my Comcast email account has been changed without my permission to Outlook. I can't find out how it happened or someone to ask about it. HELP!
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