Visitor

 • 

1 Message

Sunday, April 9th, 2023 10:11 PM

Closed

I want to remove unlimited data from my internet plan.

Trying to cut out some expenses and decided I don't need unlimited data anymore. Would be very grateful if someone could help me. Thank you.

Oldest First
Selected Oldest First

Expert

 • 

117.1K Messages

3 years ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Problem Solver

 • 

1.1K Messages

3 years ago

@user_79ea78

Thank you for reaching out to the Digital Care Team. Please send us a message with your first and last name, as well as house numbers to your service address. To send a "Direct Message" message:

  • Click "Sign In" if necessary
  • Click the "Direct Message" icon
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
  • Type your message in the text area near the bottom of the window
  • Press Enter to send it”

 

forum icon

New to the Community?

Start Here