i want to reduce the bill that I am paying

I am paying to much for for my account and do not need all the channels. Please let me know how to do this otherwise I will cancel my account.

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XfinityRaul

Official Employee

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2.9K Messages

4 months ago

Hello, @user_fpeo8o. I would be more than happy to review your account to see what we can do to help reduce your monthly bill. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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user_vdlhrf

Visitor

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1 Message

3 hours ago

I am in the same boat, I definitely need to downgrade or move to a different service provider

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XfinityLinda

Official Employee

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2.6K Messages

@user_vdlhrf Thank you for connecting with us about your billing concerns. We're happy to assist. Please post your question publicly. This will open a ticket in our system for us to assist. We look forward to your post.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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3 hours ago

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Customer Service

user_fpeo8o

i want to reduce the bill that I am paying

XfinityRaul

user_vdlhrf

XfinityLinda

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