Unagi's profile

New Poster


1 Message

Mon, Nov 9, 2020 8:00 PM

I want to change my plan.

Hi, I would like to change my plan. My 1-year promotion bundle has already end this spring and the bill got so high. Could you arrange my new offer? How can I change? I need just high-speed internet.



Official Employee


2.4K Messages

6 m ago

Hi there, @Unagi


We can look into new billing options for you. Our team has access to the right tools to help find a new promotion or price for you. We can't wait to help. Can you please private message me your full name and service address? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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