Visitor

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1 Message

Tuesday, June 23rd, 2026 9:36 PM

I want to change my NOW service to Xfinity Internet Essentials for 14.95

I want to change my NOW service to Xfinity Internet Essentials for 14.95

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Official Employee

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708 Messages

2 hours ago

 

user_zyz9au, hello there! Thanks for reaching out. Prepaid services are not able to be converted into postpaid services. You will have to cancel your current prepaid services and apply for Internet Essentials. Do you have any questions or concerns? 

 

Expert

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34.4K Messages

@XfinityQue@user_zyz9au 

In addition to what Que posted, you also will have to have no internet service for 90 days before you can sign up for Internet Essentials.  Plus, you'll need to meet their requirements for service.

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