Visitor
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1 Message
I want to cancell my internet xfiniti service
I have been trying to cancel my Xfinity internet service for several days. I have called to the provided phone number, 1-800-934-6480, but the agents who answer sound like robots and only try to upsell services. They refuse to cancel the service. It’s unbelievable how poor Xfinity’s customer service is when it comes to canceling an account.
XfinityKei
Official Employee
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1.6K Messages
5 days ago
@user_wcwznt I'm sorry to hear of the issues you're having when calling in for help. I can assist you with making changes to your account. Can you please direct message me your first and last name along with your full service address so that I can assist
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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