user_7gem6j, Hi there! Thanks for reaching out. I completely understand. Keeping your monthly expenses manageable is important, and I’m sorry to hear the cost has reached a point where you’re considering canceling. Before we proceed, I’d be happy to review the options available for your account to see if there’s a way to lower your monthly bill. Would you be open to taking a look at those first?
EG
Expert
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122.8K Messages
11 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityGabriel
Official Employee
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3.6K Messages
11 days ago
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