I want to cancel my Xfinity Internet service

Hello @Spatel232, thank you for taking the time to leave a post.  I understand moving can be a busy and stressful process, and I can certainly appreciate wanting to make sure your Xfinity Internet service is disconnected correctly and that there are no surprises with your final bill. To review and process the disconnection request, we'll need to access and authenticate your account. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, we'd be more than happy to look into this for you.

How to send us a direct message: 

1. Click "Sign In" if necessary. 
2. Click the "Direct Messaging" icon. 
3. Click the "Start new conversation" (pencil and paper) icon. 
4. In the "To:" line, type "Xfinity Support." 
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list. 
6. An "Xfinity Support" graphic will replace the "To:" line. 
7. Type your message in the text area near the bottom of the window. 
8. Press Enter to send it.