Jenewoman's profile

New Poster

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2 Messages

Tue, Jan 19, 2021 4:00 PM

I want to cancel my TV service

It’s been frustrating I’ve been trying for days to figure out how to cancel my TV service and I can’t figure it out no matter where I go the computer takes me somewhere else

Responses

ComcastRob

Official Employee

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272 Messages

5 m ago

@Jenewoman

 

Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. 

Visitor

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1 Message

1 m ago

did you get any resolution? i am sooooooo frustrated!! i just don't watch tv! i don't want to add more channels or up my internet speed...i just don't want to pay for a tv plan that i do NOT use!!!!

Again

Expert

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25.8K Messages

@user_3cafa3

Did you try calling the number on your billing statement?

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