Visitor
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1 Message
I want to cancel my nowwifi pass
I want cancel my now wifi pass. I have canceled through phone call customer service and this matter is still not resolved. I have been charged one time for the service I purposely intended.
But, I am continuously charged two extra times for service I have not needed.
XfinityJeffB
Official Employee
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454 Messages
3 hours ago
Hello user_suw56s, I am sorry to hear you're having difficulties, but we are here to help, and we know your time is valuable. Do you see a cancellation link in the payment reminder or notification of pass renewal emails you should have received when you signed up for auto-renewal?
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