Visitor

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1 Message

Sunday, March 29th, 2026 7:20 PM

I want to cancel my now wifi

Hello I only needed that pass one day and it keeps charging me can you please cancel it

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Official Employee

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87 Messages

2 hours ago

Hi there.  @user_8611my  Thank you so much for reaching out on our Xfinity Community forum about cancelling our now WIFI pass.  I'll be happy to assist.  To cancel the NOW WiFi Pass, you can use the link provided in the payment reminder or notification of pass renewal emails you receive if you signed up for autorenewal. Alternatively, you can manage your subscription through the online chat function for assistance. Note that you will not receive a refund, but you will continue to have access until the end of your prepaid service period.  Please click the link below for more info.  

https://www.xfinity.com/support/articles/now-wifi-pass

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