Visitor

 • 

1 Message

Monday, March 30th, 2026 9:03 PM

I want to cancel my internet

I need to cancel my internet, mobile phone line and tablet line. There is ZERO service where I live and the phone and tablet are basically useless. 

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Expert

 • 

117K Messages

13 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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756 Messages

13 hours ago

Hello @user_0w6ras thank you for reaching out on our community forum! I would be happy to assist you with your cancellation.

Please send us a direct message with your full name and service address so that we can assist you further. To do so, click on the chat icon located at the top right of this forum's page. Here are the detailed steps to direct message us: 

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 
 
 

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