Visitor
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2 Messages
I want to cancel my internet service
I am trying to cancel my internet service and return my equipment, but I have called twice and both times I got hung up on by the automated system. Please help me how do I get rid of this internet? I want to cancel before I get charged $95 on March 14th.
Accepted Solution
XfinityRay
Official Employee
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3.7K Messages
3 hours ago
Thank you for working with our team to get everything squared away @user_gel927! We appreciate your time today and wish you the best!
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XfinityRichard
Official Employee
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3K Messages
8 hours ago
Hi there, @user_gel927 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry to hear that you would like to cancel your service. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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