Visitor
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2 Messages
I want to cancel my internet service
I am trying to cancel my internet service and return my equipment, but I have called twice and both times I got hung up on by the automated system. Please help me how do I get rid of this internet? I want to cancel before I get charged $95 on March 14th.
Accepted Solution
XfinityRichard
Official Employee
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3K Messages
4 hours ago
Hi there, @user_gel927 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry to hear that you would like to cancel your service. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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user_c9a8fa
Contributor
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37 Messages
4 hours ago
"You can check out anytime you like but you can never leave"
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user_c9a8fa
Contributor
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37 Messages
1 hour ago
Wow, $95 a month is highway robbery for sub par service.
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