Visitor
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1 Message
I want to cancel my account
Hi,
I'm moving to another house and my roommates already have Xfinity internet. I tried calling and cancelling my account but they redirect me to business services which just asks me to call back in business hours.
Please help.
Thanks
EG
Expert
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112.3K Messages
10 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRichard
Official Employee
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2.2K Messages
10 hours ago
Hi there, @njvarunk ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry to hear that you'll be more than happy to assist you with disconnecting your services. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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