I want to add a second tv. How do I order an additional box?

The concern is not "Home Security Devices And Equipment" help related....................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

@user_0gzuqm

Thanks for reaching out to us as a customer myself with teenagers that love to watch TV, I understand the need to have cable boxes for all the TV's in my home!

The fastest way to add a cable box to your account is go right into the local Xfinity store https://www.xfinity.com/local/store-offers and pick one up for free.

You can also jump on our awesome Xfinity app https://www.xfinity.com/apps and speak with the chat assistant to have a cable box mailed out to.  

I can also assist you with shipping you out a new cable box, just go ahead and send me a direct message with your full name and full address,

To send a "Direct Message" ("Private") message:

Click "Sign In" if necessary

• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

It's now almost a week beyond your promised delivery date and UPS still has not received the package. A Christmas present TV sits here idle because you've failed to deliver.