user_bcf169's profile

Visitor

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12 Messages

Tuesday, January 13th, 2026 1:35 PM

i want the 5 year price lock on the internet

xfinity has a 5 year guarantee price for existing customer For $50 a month for 5 years. Talked with the overseas people they said no such deal, well its all over the xfinity web. how do i get it?

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Expert

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115.4K Messages

24 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.2K Messages

24 hours ago

Hello @user_bcf169 for the best deals available we do recommend signing in to your account over at Xfinity.com. If you need assistance with the offers available please let us know. 

Visitor

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12 Messages

22 hours ago

I have talked with 6 agents they tell me they can’t see to offer for EXISTING customers 5year for $50 month for internet.The last guy I talked with told me after 30 minutes on the phone he could give me the deal but my bill would go up $100. I told him for being a customer for over 33 years maybe it’s time to part ways!! If Xfinity puts this deal out there why don’t they honor it!!!! That’s false advertising!!!’nn

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