Good morning! Thank you for contacting us about new equipment. Are you having issues with your current box or just adding additional equipment?
We can help place an order for you, this can take around 3-5 business days if you are swapping equipment or connecting an outlet that is already active. You can also stop by an Xfinity Store to pick up equipment. If there is an outlet but it is not active we can help by scheduling an appointment for a technician. Which of these options best resonates with your new box request?
XfinityEva
Official Employee
•
2.1K Messages
2 hours ago
Good morning! Thank you for contacting us about new equipment. Are you having issues with your current box or just adding additional equipment?
We can help place an order for you, this can take around 3-5 business days if you are swapping equipment or connecting an outlet that is already active. You can also stop by an Xfinity Store to pick up equipment. If there is an outlet but it is not active we can help by scheduling an appointment for a technician. Which of these options best resonates with your new box request?
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