Visitor
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2 Messages
I think I received a spam vm. can you tell me if it is true or not
I received a voice mail saying my "50% discount on my monthly bill is expiring today...". I think it may be a spam vm. can you tell me if it is true or not
Visitor
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2 Messages
I received a voice mail saying my "50% discount on my monthly bill is expiring today...". I think it may be a spam vm. can you tell me if it is true or not
XfinityMarcos
Official Employee
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2.3K Messages
2 days ago
Hello user_2oaf9t, I totally get being weary of those types of voicemails, I'm the same way. I'd be happy to review your account and confirm your account details. In order to get started can you please send a direct message to Xfinity Support with your full name and full address by clicking the chat icon in the top right? Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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BruceW
Gold Problem Solver
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26.3K Messages
2 days ago
It's a scam. See https://forums.xfinity.com/conversations/customer-service/target-gift-card-scam-beware-they-are-good/6785304bec3cb6282636396d for a description of what happens if you fall for it.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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