Visitor
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4 Messages
i should be eligible for xfinity rewards but it says i am not
I am in the military and my account relfects that i am. i should be eligible for xfinity rewards but for some reason it says that i am not
Visitor
•
4 Messages
I am in the military and my account relfects that i am. i should be eligible for xfinity rewards but for some reason it says that i am not
XfinityMarshante
Official Employee
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209 Messages
19 hours ago
Hello @user_rd12mc, Thank you for taking the time out of your day to leave a post. I can understand how frustrating this may be, not having access to our wonderful Xfinity Rewards program. We can take a look and see what the issue may be. Are you logged into the account with the primary Xfinity ID? Do you have at least one of the following Xfinity Services: Xfinity TV, Xfinity Voice, Xfinity Internet, including Internet Essentials, Xfinity Home? I have also attached an article: Xfinity Rewards — FAQs
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