Visitor
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1 Message
I rent my home and there's no coaxial plug to plug my box into for TV, etc...
Hi there xFi!!! We received our xFi box this eve, but there's no coaxial plug to plug into wall for access. It says I need to have someone come out. What will happen next??? I don't own the property, I rent, and we have no phone jack even. The building was built in 1915. K didn't ask if I had a coaxial plug in the wall to plug into. Will I have to have it put in?? And how much would it cost?? It's Not even my building, now what???
EG
Expert
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123K Messages
2 hours ago
Moved here for assistance.
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XfinityLinda
Official Employee
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2.9K Messages
1 hour ago
@EG Thank you!
@user_v8gm75 We can definitely understand why this would raise some questions, especially in a rental! If you don’t have an available coax connection, please don’t worry about trying to install anything yourself. Since you’re renting, you would need to check with your property owner or manager before any new wiring or outlets are installed. It would be best if the owner had an electrician out to connect the cabling first. This is so the cabling is satisfactory for placement in this historic home.
Once that happens, we would need to send a technician to do a professional installation and get the service connected to the tap. There is a cost of $100 for the professional installation, and would be billed on the first billing statement.
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