I recieved a Cancellation request recieved notification when I never submitted a request to cancel my service.

user_szhk3l Good afternoon! I can see how that would be a concern to receive; especially if you didn't request it. We want to ensure your account and services are secured. Our Xfinity Forums Team is here to help you get everything squared away today. By chance will you be moving soon, or could someone be moving in, in the near future? Sometimes this happens if another customer is trying to set up services.