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Thursday, October 31st, 2024 5:48 PM

I received a voicemail which I couldn’t understand

Online, I requested an internet speed increase and as a result, received a voicemail from an Xfinity rep who spoke so fast that I couldn’t decipher the return phone number he left for completing my speed increment 

Official Employee

 • 

1.6K Messages

14 days ago

Hello, @user_0udupr. I appreciate you making us aware you're trying to update your account with a faster internet plan. I would be more than happy to help complete the order request. 

Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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