I received a robo call today on my cell phone asking me to call back @ [Edited] to get my existing Xfinity services for $79.99/month.

I received a robo call today on my cell phone asking me to call back @ [Edited: "Personal Information"] to get my existing Xfinity services for $79.99/month, which is less than half of what currently billed... I believe it's a scam and don't plan on calling them back... Just thought I'd let someone know so you could warn others. Thanks.

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Accepted Solution

CCBrandon1

Problem Solver

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770 Messages

2 years ago

Hello @user_djs138,, and thank you for letting us know. @Again provided some valuable information, and I would just like to direct you to all the ways we help keep you protected https://www.xfinity.com/support/articles/protecting-from-fraud. We are available here 24/7 for all your account and support needs.

0

Again

Expert

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31.5K Messages

2 years ago

@user_djs138

What was the rest of the offer? Yes, it most likely is a scam.

If you have gotten a call claiming to be from Comcast asking you to buy gift cards or paying upfront for six months or more in exchange for 50% off your bill the FTC is well aware of this scam. If you get a call like this you can report it to: https://reportfraud.ftc.gov/#/

You can also report it to https://internetsecurity.xfinity.com/help/alerts

Please help to stop the spread of this kind of fraud.

Thanks!

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Customer Service

user_djs138

I received a robo call today on my cell phone asking me to call back @ [Edited] to get my existing Xfinity services for $79.99/month.

CCBrandon1

Again

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