user_505.11 Thanks for creating a post. We can help schedule an install appointment to ensure there is an active outlet for your services. Please send our team a direct message with your full name and address.
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EG
Expert
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117.8K Messages
29 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasD
Official Employee
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1.8K Messages
29 days ago
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
- Click "Sign In" if necessary
- Click the "Direct Message” icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
• Press Enter to send your message0
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