Visitor

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1 Message

Tuesday, September 30th, 2025

I not getting 300 mbps uplaod on xb8 with 2 gig plan

I recently got upgraded to the 2 gig plan and I am getting 2 gig download speeds but only around 80 gig upload

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Official Employee

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2.2K Messages

22 days ago

Thanks for meeting us here about your upload speeds, @user_wll6he. We're happy to help, but we need to pull up your account to see what uploads speeds are available at your address. Please send us your name and service address in a Direct Message. We look forward to your message.

 

To start a Direct Message: Click "Sign in" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.

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