Visitor
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2 Messages
I need your official fraud department phone number
I have a charge that is fraudulent and I don’t want to talk to anybody from another country I want the us official phone number
Visitor
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2 Messages
I have a charge that is fraudulent and I don’t want to talk to anybody from another country I want the us official phone number
XfinityAlfonso
Official Employee
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2.4K Messages
15 days ago
Hello OneLove420 thank you so much for taking the time to reach out here on our Xfinity Forums! We do take fraudulent charge concerns very seriously, and want to take all necessary steps to fully resolve this. Regarding our phone numbers, our primary contacts are 1-800-XFINITY(934-6489) or 1-800-COMCAST(266-2278), and any of our agents(US based or our overseas partners) are ready and able to assist in escalating this situation to the proper teams. If you've used these avenues already, we are happy to help via this platform.
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user_a5kp60
Visitor
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1 Message
4 hours ago
Same here, they will not let you talk to the fraud department. They are useless in helping. Their overseas customer service is horrible and this is why I hate Comcast/ Xfinity.
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