Visitor
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2 Messages
I need you to open a property damage claim ticket for damage caused by an Xfinity installation technician
XFINITY TECH DAMAGED MY PROPERTY AND CAUSED $300 IN DAMAGE. I HAVE AN INVOICE FOR THE DAMAGE.
I WILL BE CONTACTING A LAWYER IF XFINITY DOES NOT PAY FOR THE DAMAGE IN FULL.
I HAVE ALL THE EVIDENCE I NEED WITH TIME STAMPED PHOTOGRAPHS, TEXT MESSAGES AND THE INVOICE.
XfinityDilary
Official Employee
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3.6K Messages
2 hours ago
To send a Direct Message:
Click "Sign In" if necessary
• Click the "Direct Messaging chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
For an example of how to send us a direct message, check out this link:
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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user_m37xw1
Visitor
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2 Messages
2 hours ago
I've started a conversation with "XfinityDilary". Let's see if you guys will actually do the right thing and give me the money you owe me.
You send a complete amateur who drilled unnecessary holes in my siding, left the wires hanging without properly attaching them to the wall, and detached my baseboard from the wall.
All extremely expensive and annoying problem to deal with.
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