Visitor

 • 

1 Message

Friday, November 21st, 2025 2:06 PM

I need to update my legal last name

I was recently married and need to update my last name. 

Oldest First
Selected Oldest First

Official Employee

 • 

2.1K Messages

12 hours ago

 

user_2e5u7z, Thank you for reaching out to Xfinity Support. Congratulations on getting married! We would be happy to assist you with updating your name. 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

forum icon

New to the Community?

Start Here